Latin American leaders on Twitter. Old uses for new media during political crises
DOI:
https://doi.org/10.4185/RLCS-2015-1040Keywords:
Social media, Twitter, civic dialogue, interactivity, political communicationAbstract
Twitter has evolved into an important medium for political communication. However, research on Twitter has focused almost exclusively on its use in electoral campaigns. Objectives. This article analyses the use that the main Latin American political leaders make of Twitter as a communication channel. Method. Content analysis was applied to 688 tweets posted by ten political leaders in two different time periods, one of them characterised by the attention paid by the media to a political scandal. The content analysis focused on identifying the different types of messages posted and the direction of their discourse. Results and conclusions. Based on this analysis, we concluded that there is still no common strategy to use Twitter in times of crisis among the Latin American political leaders in the government and the opposition.
Downloads
References
Almansa Martínez, A. & Castillo-Esparcia, A. (2014): “Comunicación Institucional en España. Estudio del uso que los diputados españoles hacen de las TIC en sus relaciones con la ciudadanía”. Chasqui. Revista Latinoamericana de Comunicación, 126. Disponible en: https://revistachasqui.org/index.php/chasqui/article/view/250/694 DOI: https://doi.org/10.16921/chasqui.v0i126.250
Ampofo, L., Anstead, N. & O'Loughlin, B. (2011): “Trust, Confidence, and Credibility: Citizen responses on Twitter to opinion polls during the 2010 UK General Election”. Information, Communication & Society, 14(6), pp. 850-871. DOI: https://doi.org/10.1080/1369118X.2011.587882
Ausserhofer, J. & Maireder, A. (2013): “National politics on Twitter: structures and topics of a networked public sphere”. Information, Communication & Society, 16(3), pp. 291-314. DOI: https://doi.org/10.1080/1369118X.2012.756050
Bekafigo, M. A. & McBride, A. (2013): “Who tweets about politics? Political participation of Twitter users during the 2011 gubernatorial elections”. Social Science Computer Review, 31(5), pp. 625-643. DOI: https://doi.org/10.1177/0894439313490405
Chadwick, A. (2011): “The political information cycle in a hybrid news system: The British prime minister and the ‘Bullygate’ affair”. International journal of press-politics, 16(1), pp. 3-29. DOI: https://doi.org/10.1177/1940161210384730
Ceron, A., Curini, L., Iacus, S. M. & Porro, G. (2014): “Every tweet counts? How sentiment analysis of social media can improve our knowledge of citizens’ political preferences with an application to Italy and France”. New Media & Society, 16(2), pp. 340-358. DOI: https://doi.org/10.1177/1461444813480466
Cogburn, D. L. & Espinoza-Vasquez, F. K. (2011): “From networked nominee to networked nation: Examining the impact of Web 2.0 and social media on political participation and civic engagement in the 2008 Obama campaign”. Journal of Political Marketing, 10(1-2), pp. 189-213. DOI: https://doi.org/10.1080/15377857.2011.540224
Crawford, K. (2009): “Following you: Disciplines of listening in social media”. Continuum: Journal of Media & Cultural Studies, 23(4), pp. 525-535. DOI: https://doi.org/10.1080/10304310903003270
Dahlgren, P. (2005): “The Internet, Public Spheres, and Political Communication: Dispersion and Deliberation”. Political Communication, 22(2), pp. 147-162. Disponible en: https://www.tandfonline.com/doi/full/10.1080/10584600590933160 DOI: https://doi.org/10.1080/10584600590933160
Dang-Xuan, L. et al. (2013): “An investigation of influential and the role of sentiment in political communication on Twitter during election periods”. Information, Communication & Society, 16(5), pp. 795-825. DOI: https://doi.org/10.1080/1369118X.2013.783608
Deltell, L. & Martínez Torres, A. G. (2014): “Los líderes en su maraña. Perfiles de los presidentes latinoamericanos en Twitter”.Telos, 99. Disponible en: http://telos.fundaciontelefonica.com/url-direct/pdf-generator?tipoContenido=articuloTelos&idContenido=2014102812230001&idioma=es (11 de enero de 2015).
Elmer, G. (2013): “Live research: Twittering an election debate”. New Media & Society, 15(1), pp. 18-30. DOI: https://doi.org/10.1177/1461444812457328
Enli, G. S. & Skogerbo, E, (2013): “Personalized campaigns in party-centred politics: Twitter and Facebook as arenas for political communication”. Information, Communication & Society, 16(5), pp. 757-774. DOI: https://doi.org/10.1080/1369118X.2013.782330
Fernández, C. B. (2012): “Twitter y la ciberpolítica”, Disertaciones. Anuario Electrónico de Estudios en Comunicación, 5(1), pp. 9-24.
Golbeck, J., Grimes, J. M. & Rogers, A. (2010): “Twitter use by the US Congress”. Journal of the American Society for Information Science and Technology, 61(8), pp. 1612-1621. DOI: https://doi.org/10.1002/asi.21344
Fuchs, C. (2014): “Retos para la democracia. Medios sociales y esfera pública”. Telos, 98. (8 de enero de 2015).
Gayo-Avello, D. (2013): “A meta-analysis of state-of-the-art electoral prediction from Twitter data”. Social Science Computer Review, 31(6), pp. 649-679. DOI: https://doi.org/10.1177/0894439313493979
Gerbaudo, P. (2012): Tweets and the streets. Social Media and Contemporary Activism. Londres: Pluto Press.
Gleason, B. (2013). “#Occupy Wall Street: Exploring informal learning about a social movement on Twitter”. American Behavioral Scientist, 57(7), pp. 966-982. DOI: https://doi.org/10.1177/0002764213479372
Gómez Company, A. (2013): “Diálogo digital y consenso en la estrategia comunicativa de partidos políticos fuera de campaña”. En: Investigar la Comunicación hoy. Revisión de políticas científicas y aportaciones metodológicas: Simposio Internacional sobre Política Científica en Comunicación (Coords. Vicente Mariño, M., González Horigüela, T. & Pacheco Rueda, M.) (pp. 321-336) Segovia: Universidad de Valladolid.
Graham, T., Broersma, M., Hazelhoff, K. & van't Haar, G. (2013): “Between Broadcasting Political Messages and Interacting with Voters: The use of Twitter during the 2010 UK general election campaign”, Information, Communication & Society, 16(5), pp. 692-716. DOI: https://doi.org/10.1080/1369118X.2013.785581
Grant, W. J., Moon, B. & Grant, J. B. (2010): “Digital dialogue? Australian politicians’ use of the social network tool Twitter”. Australian Journal of Political Science, 45(4), pp. 579-604. DOI: https://doi.org/10.1080/10361146.2010.517176
Hanson, G. et al. (2010): “The 2008 Presidential Campaign: Political cynicism in the Age of Facebook, Myspace and Youtube”. Mass Communication and Society, 13(5), pp. 584-607. DOI: https://doi.org/10.1080/15205436.2010.513470
Harlow, S. & Harp, D. (2012): “Collective action on the web. A cross-cultural study of social networking sites and online and offline activism in the United States and Latin America”, Information, Communication & Society, 15(2), pp. 196-216. DOI: https://doi.org/10.1080/1369118X.2011.591411
Hong, S. (2013): “Who benefits from Twitter? Social media and political competition in the US House of Representatives”, Government Information Quarterly, 30(4), pp. 464-472. DOI: https://doi.org/10.1016/j.giq.2013.05.009
Hong, S. & Nadler, D. (2012): “Which candidates do the public discuss online in an election campaign?: The use of social media by 2012 presidential candidates and its impact on candidate salience”, Government Information Quarterly, 29(4), pp. 455-461. DOI: https://doi.org/10.1016/j.giq.2012.06.004
Jungherr, A. (2014): “The Logic of Political Coverage on Twitter: Temporal Dynamics and Content”. Journal of Communication, 64(2), pp. 239-259. DOI: https://doi.org/10.1111/jcom.12087
Kruikemeier, S. (2014): “How political candidates use Twitter and the impact on votes”. Computers in Human Behavior, 34, pp. 131-139. DOI: https://doi.org/10.1016/j.chb.2014.01.025
Lee, E. J. & Shin, S. Y. (2012): “Are they talking to me? Cognitive and affective effects of interactivity in politicians’ Twitter communication”. Cyberpsychology, Behavior, and Social Networking, 15(10), pp. 515-520. DOI: https://doi.org/10.1089/cyber.2012.0228
Larsson, A. O. & Kalsnes, B. (2014): “Of course we are on Facebook. Social media adoption in Swedish and Norwegian parliaments”. European Journal of Communication, 29(6), pp. 653-667. DOI: https://doi.org/10.1177/0267323114531383
Larsson, A. O. & Moe, H. (2012): “Studying political microblogging: Twitter users in the 2010 Swedish election campaign”. New Media & Society, 14(5), pp. 729-747. DOI: https://doi.org/10.1177/1461444811422894
Mancera Rueda, A. & Pano Alamán, A. (2013):“Nuevas dinámicas discursivas en la comunicación política en Twitter”. Círculo de lingüística aplicada a la comunicación, 56, pp. 53-80. Disponible en: http://recyt.fecyt.es/index.php/CLAC/article/viewFile/24318/11882 (8 de enero de 2015). DOI: https://doi.org/10.5209/rev_CLAC.2013.v56.43867
McKelvey, K., DiGrazia, J. & Rojas, F. (2014): “Twitter publics: how online political communities signaled electoral outcomes in the 2010 US house election”. Information, Communication & Society, 17(4), pp. 436-450. DOI: https://doi.org/10.1080/1369118X.2014.892149
Naaman, M. et al. (2010): “Is it Really About Me? Message Content in Social Awareness Streams”. En: VV AA, Proceedings of the 2010 ACM conference on Computer supported cooperative work. Nueva York: ACM. pp. 189-192. Disponible en: http://infolab.stanford.edu/~mor/research/naamanCSCW10.pdf (7 de junio de 2014). DOI: https://doi.org/10.1145/1718918.1718953
Ross, K. & Bürger, T. (2014): “Face to face(book) Social media, political campaigning and the unbearable lightness of being there”. Political Science, 66(1), pp. 46-62. DOI: https://doi.org/10.1177/0032318714534106
Said, E. y Arcila Barranquilla, C. (2011): “Los cibermedios en América Latina y la Web 2.0”, Comunicar, 37(19), pp. 125-131. Disponible en: http://www.revistacomunicar.com/verpdf.php?numero=37&articulo=37-2011-15 (8 de enero de 2015). DOI: https://doi.org/10.3916/C37-2011-03-04
Sampedro, V. & Sánchez Duarte, J. M. (2011): “La Red era la plaza”. En: VVAA: Cibercampaña. Cauces y diques para la participación. Las elecciones generales de 2008 y su proyección tecnopolítica (Coord. Sampedro, V.). Madrid: Editorial Complutense, pp. 237-241.
Sánchez Duarte, J. M. & Rodríguez Esperanza, S. (2013): “La extrema-derecha en Facebook. España 2000 y Democracia Nacional durante la campaña electoral de 2011”. Revista Mediterránea de Comunicación, 4(1), pp. 221-258. DOI: https://doi.org/10.14198/MEDCOM2013.4.1.10
Sandoval-Almazán, R. & Gil-García, J. R. (2014): “Towards cyberactivism 2.0? Understanding the use of social media and other information technologies for political activism and social movements”. Government Information Quarterly, 31(3), pp. 365-378. DOI: https://doi.org/10.1016/j.giq.2013.10.016
Skovsgaard, M. & Van Dalen, A. (2013): “Dodging the gatekeepers? Social media in the campaign mix during the 2011 Danish elections”. Information, communication & society, 16(5), pp. 737-756. DOI: https://doi.org/10.1080/1369118X.2013.783876
Towner, T. L. (2013): “All political participation is socially networked?: New media and the 2012 election”. Social Science Computer Review, 31(5), pp. 527-541. DOI: https://doi.org/10.1177/0894439313489656
Trejo Delarbre, R. (2011): “¿Hacia una política 2.0? Potencialidades y límites de la red de redes”. Nueva Sociedad, 235, pp. 62-73. Disponible en: https://biblat.unam.mx/hevila/Nuevasociedad/2011/no235/6.pdf
Tufekci, Z. & Wilson, C. (2012): “Social media and the decision to participate in political protest: Observations from Tahrir Square”. Journal of Communication, 62(2), pp. 363-379. DOI: https://doi.org/10.1111/j.1460-2466.2012.01629.x
Tumasjan, A. et al. (2010): “Predicting Elections with Twitter: What 140 Characters Reveal about Political Sentiment”. En: VV AA, Proceedings of the Fourth International AAAI Conference on Weblogs and Social Media, Menlo Park (California): AAAI, pp. 178-185. Disponible en: http://www.aaai.org/ocs/index.php/ICWSM/ICWSM10/paper/viewFile/1441/1852 (3 de junio de 2014). DOI: https://doi.org/10.1609/icwsm.v4i1.14009
Unankard, S., Li, X., Sharaf, M., Zhong, J. & Li, X. (2014): “Predicting Elections from Social Networks Based on Sub-event Detection and Sentiment Analysis”, Lecture notes on Computer Science, 8787, pp. 1-16. DOI: https://doi.org/10.1007/978-3-319-11746-1_1
Vázquez Sande, P. (2013): “Alcaldes españoles en Twitter: ¿diálogo o monólogo?”. Fonseca, Journal of Communication, 7, pp. 43-71.
Vergeer, M. y Hermans, L. (2013): “Campaigning on Twitter: microblogging and online social networking as campaign tools in the 2010 general elections in the Netherlands”. Journal of computer-mediated communication, 18(4), pp. 399-419. DOI: https://doi.org/10.1111/jcc4.12023
Vergeer, M., Hermans, L. & Sams, S. (2013): “Online social networks and micro-blogging in political campaigning. The exploration of a new campaign tool and a new campaign style”. Party Politics, 19(3), pp. 477-501. DOI: https://doi.org/10.1177/1354068811407580
Wattal, S., Schuff, D., Mandviwalla, M. & Williams, C. B. (2010): “Web 2.0 and politics: the 2008 US presidential election and an e-politics research agenda”. MIS Quarterly, 34(4), pp. 669-688. DOI: https://doi.org/10.2307/25750700
Welp, Y. & Wheatley, J. (2012): “The uses of Digital Media for Contentious Politics in Latin America”, en VV AA,Digital media and political engagement worldwide: A comparative study (Eds. Anduiz, E., Jensen, M. J. y Jorba, L.) (pp. 177-199) Nueva York: Cambridge University Press. DOI: https://doi.org/10.1017/CBO9781139108881.010
Woolley, J. K., Limperos, A. M. & Oliver, M. B. (2010): “The 2008 presidential election, 2.0: A content analysis of user-generated political Facebook groups”. Mass Communication and Society, 13(5), pp. 631-652. DOI: https://doi.org/10.1080/15205436.2010.516864
Zamora, R. y Zurutuza, C. (2013): “Campaigning on Twitter: Towards the “Personal Style” Campaign to Activate the Political Engagement During the 2011 Spanish General Elections”. Communication & Society / Comunicación y Sociedad, 27(1), pp. 83-106. DOI: https://doi.org/10.15581/003.27.36005