The paradox of digital political communication: Thematic alignment, citizen interaction, and voting behavior in Spain and Costa Rica

Authors

DOI:

https://doi.org/10.4185/rlcs-2026-2694

Keywords:

Thematic Alignment, electoral campaign, digital communication, political communication, engagement, Facebook, social media, voting behavior

Abstract

Introduction: This study comparatively explores the relationship between voters’ interests, the content published by political parties on Facebook, the interaction generated, and electoral outcomes in Spain and Costa Rica. The main objective is to determine whether there is thematic alignment between the content of political posts and voters’ interests —identified through pre- and post-electoral surveys— and how this alignment influences levels of interaction and electoral results. Methodology: The study adopts an exploratory and descriptive approach. Priority issues are identified through survey analysis, and the Facebook posts of a sample of political parties are coded and quantitatively analyzed to measure thematic alignment. Correlation analyses and linear regression models are applied to examine the relationships between thematic alignment, engagement, and electoral outcomes. Results: In Costa Rica, during the electoral period, a positive correlation is observed between thematic alignment and engagement. However, in the post-electoral period, this relationship becomes inconsistent or even negative for some parties. In Spain, the overall correlation is weak or negative, indicating that parties with higher levels of thematic alignment do not necessarily achieve greater engagement. Discussion: No direct or consistent relationship was found between engagement and electoral outcomes in either country, suggesting that other contextual and strategic factors influence voter behavior. Conclusions: The effectiveness of digital political communication strategies depends on the interplay between thematic alignment, the political context, and the specific dynamics of each country and electoral period.

Downloads

Download data is not yet available.

Author Biographies

Alba-María Martínez-Sala, University of Alicante

Department of Communication and Social Psychology. School of Economics and Business. University of Alicante.

Ph.D. and UMH’s Extraordinary Doctoral Award. Bachelor’s degree in Information Sciences, Advertising, and Public Relations (UCM). She is a tenured professor and co-director of the Master’s Program in Digital Communication. Her research focuses on the field of communication strategies and digital relationship management. She is a member of the MAE-CO and AgeCOM research groups at the University of Alicante (UA), and the Strategic Communication Management (GCE) group at the University of Tlalpan (UTPL). She is part of the Generational Digital Divide Chair and IUESAL, and is a member of RELAIP, RICE, RIMS, REDIPUB, RIIM, etc.

She has been honored as an honorary professor by the Catholic University of Miami and included in the ranking of the most-cited female researchers in Spain for 2024 (ELLAS).

Paula Halabi García, Universidad de Costa Rica

She holds a bachelor’s degree in Advertising from the School of Mass Communication at the University of Costa Rica (UCR), where she graduated with honors and received an honorable mention for her thesis on the historical evolution of print advertising in Costa Rica. She holds a Master’s degree in Business Administration with an emphasis on Marketing from the Technological Institute of Costa Rica and has completed a Specialized Program in Advertising and Social Media Marketing at the University of Costa Rica. In addition, she holds a Professional Certification as an Instructor in Online Entrepreneurship from the University of Salamanca. She is currently the associate dean of the School of Communication Sciences at UCR and has served as the coordinator of academic affairs and the Advertising concentration. She combines her academic work with extensive experience in teaching, entrepreneurship, and marketing consulting.

Carmen Quiles-Soler, University of Alicante

Professor in the Department of Communication and Social Psychology at the University of Alicante.

She holds a Bachelor’s degree in Information Sciences (Advertising and Public Relations) from the Complutense University of Madrid and a Ph.D. from the University of Alicante. She is the director of the RPRSS research group and a member of the AgeCOM research group at the University of Alicante. She is affiliated with various networks and associations, including RIMS, AIRP, DIRCOM, AE-IC, REDIPUB, RELAIP, and IUESAL. Her research focuses on communication in the health sector; digital communication, social media, and specific audiences; corporate communication systems and processes; and the management of university communication and the 2030 Agenda.

Juan Monserrat-Gauchi, University of Alicante

Ph.D. in Communication from UCH-CEU (Valencia). Bachelor’s degree in Information Sciences: Advertising and Public Relations, Polytechnic University of Valencia. He has completed research stays at: 1-University of Playa Ancha, Valparaíso, (Chile). Grant from the Spanish Agency for International Cooperation (AECID). 2-National School of Public Relations—Santiago, Chile, and Viña del Mar. 3-National Autonomous University of Mexico (UNAM), Faculty of Accounting, Research Division (Mexico). 4-California State University, Sonoma, California (USA). He has received a Professional Development Grant for tenured university faculty from the Ministry of Universities (EU Next Generation funds), (2022), Polytechnic University of Valencia.
Research interests: communication in franchising, commercial communication systems and processes, CSR management, communication and health, communication and gender, communication and sports. Member of the COMPUBES Research Group (UA). National Franchising Award for the best analysis and research paper.

References

Acosta, M. (2019). Campañas electorales y plataformas digitales. La precandidatura de Alberto Fernández en Facebook. Question, 1(64), 1-20. https://dialnet.unirioja.es/servlet/articulo?codigo=7634694

Altamirano-Benítez, V., Ruíz-Aguirre, P. y Baquerizo-Neira, G. (2022). Policy 2.0 in Ecuador. Analysis of discourse and political communication on Facebook. Revista Latina de Comunicación Social, 80, 201-223. https://doi.org/10.4185/RLCS-2022-1539

Barrientos-Báez, A. (2022). Neuromarketing: el mensaje político y el género. En A. Barrientos-Báez, F. J. Herranz Fernández y D. Caldevilla Domínguez (Coords.), Estrategias de comunicación: género, persuasión y redes sociales (pp. 1-8). Gedisa. https://dialnet.unirioja.es/servlet/articulo?codigo=9384795

Berrocal-Gonzalo, S., Campos-Domínguez, E. y Redondo-García, M. (2014). Prosumidores mediáticos en la comunicación política: El «politainment» en YouTube. Comunicar, 43, 65-72. http://doi.org/10.3916/C43-2014-06

Blasco-Duatis, M., Coenders Gallart, G. y Sáez, M. (2018). Representación composicional de la intermedia agenda-setting de los principales grupos de medios y partidos políticos en las elecciones generales españolas de 2015. Revista Latina de Comunicación Social, 73, 264-292. https://doi.org/10.4185/RLCS-2018-1255

Bustos Díaz, J. y Ruiz del Olmo, F. J. (2021). Presencia e interacción de los candidatos a la presidencia del Gobierno de España en las principales redes sociales durante la campaña electoral de noviembre de 2019. Obets, 16(1), 63-74. https://doi.org/10.14198/OBETS2021.16.1.04

Caldevilla Domínguez, D., Rodríguez Terceño, J. y Barrientos-Báez, A. (2019). El malestar social a través de las nuevas tecnologías: Twitter como herramienta política. Revista Latina de Comunicación Social, 74, 1264-1290. https://doi.org/10.4185/RLCS-2019-1383

Carazo Barrantes, C., Siles, I. y Tristán-Jiménez, L. (2021). En palabras de los candidatos: la comunicación en redes sociales durante la campaña electoral costarricense de 2018. Anuario Centro de Investigación y Estudios Políticos, 12, 1-33. https://doi.org/10.15517/aciep.v0i12.43489

Carchi-Maurat, J. P., Manzur-Rizquez, K. y Rivera-Costales, J. A. (2025). El impacto del contenido interactivo en la experiencia del usuario y la fidelización de clientes. Revista Arbitrada Interdisciplinaria Koinonía, 10(1), 408-428. https://doi.org/10.35381/r.k.v10i1.4535

Castro Martínez, A. y Díaz Morilla, P. (2021). La comunicación política de la derecha radical en redes sociales. De Instagram a TikTok y Gab, la estrategia digital de Vox. Revista Dígitos, 7, 67-89. https://doi.org/10.7203/rd.v1i7.210

Centro de Investigaciones Sociológicas (CIS). (2023a). Preelectoral elecciones generales 2023 (Informe nº 3411). https://short.do/R-x-uF

Centro de Investigaciones Sociológicas (CIS). (2023b). Barómetro de septiembre 2023. Postelectoral elecciones generales 2023. https://acortar.link/kUG2X0

Chaves-Montero, A. (2018). La utilización de una metodología mixta en investigación social. En K. Delgado, W. Gadea, y S. Vera (Eds.), Rompiendo Barreras en la Investigación (pp. 164-184). Ediciones UTMACH. https://ariasmontano.uhu.es/rest/api/core/bitstreams/76d8016a-e139-48df-adc8-5318ad601d84/content

Chua, S. y Westlund, O. (2019). Audience-Centric engagement, collaboration culture and platform counterbalancing: A longitudinal study of ongoing sensemaking of emerging technologies. Media and Communication, 7(1), 153-165. https://doi.org/10.17645/mac.v7i1.1760

El País. (2023). Elecciones generales. https://elpais.com/espana/elecciones/generales/

Enders, A. M., Gainous, J. y Wagner, K. M. (2022). Say it again with feeling: Issue ownership and candidate communication using Twitter. Social Science Quarterly, 103(4), 959-974. https://doi.org/10.1111/ssqu.13176

Fernández Gómez, J. D., Pineda, A. y Hernández-Santaolalla, V. (2026). Regional political communication management in Spain: The scope and limits of strategic social media interaction. Atlantic Journal of Communication, 34(2), 260-286. https://doi.org/10.1080/15456870.2025.2533226

Gamir-Ríos, J. (2021). El uso político de Facebook en la campaña de las Elecciones Locales de 2015 en la ciudad de València. Dígitos, 7, 211. https://doi.org/10.7203/rd.v1i7.218

Hernández Sampieri, R., Fernández Collado, C. y Baptista Lucio, P. (2014). Metodología de la investigación. McGraw-Hill Education. http://uv.mx/personal/cbustamante/files/2011/06/metodologia-de-la-investigaci%C3%83%C2%B3n_sampieri.pdf

Kang, T., Fowler, E. F., Franz, M. M. y Ridout, T. N. (2018). Issue consistency? Comparing television advertising, tweets, and e-mail in the 2014 senate campaigns. Political Communication, 35(1), 32-49. https://doi.org/10.1080/10584609.2017.1334729

Kim, J. (2024). Audience engagement: Enhancing interaction in the digital age. Global Media Journal, 22(70). https://www.globalmediajournal.com/open-access/audience-engagement-enhancing-interaction-in-the-digital-age.php?aid=94796

Kumar, S., Jain, P., Mehra, V. y Mirza, A. (2025). Can social media predict micro constituency and macro election outcome? exploration, insights and reflections of digital political content diffusion using data science. International Journal of System Assurance Engineering and Management. https://www.semanticscholar.org/paper/Can-social-media-predict-micro-constituency-and-and-Kumar-Jain/4d88c13979ef1bd3d9b239d299b3c00805d68c43

Lees-Marshment, J. (2025). Political marketing strategy and voters’ concerns in the UK 2024 election. En J. Lees-Marshment y I. Zisis (Eds.), Political marketing and management in the 2024 UK election (pp. 9-25). Palgrave Macmillan. https://short.do/rU927l

Machado Flores, N. y Capdevilla Gómez, A. (2016). Interacción y debate en Twitter en las elecciones españolas de mayo de 2015: ¿promesa tecnológica o realidad virtual? Obra Digital, 11, 61-83. https://doi.org/10.25029/od.2016.96.11

Martínez-Sala, A.-M. y Segarra-Saavedra, J. (2020). Engagement y disengagement online, factores clave en las estrategias de comunicación turística 2.0. En V. Altamirano-Benítez, M. Túñez-López, y I. Marín-Gutiérrez (Eds.), Tendencias de la comunicación para el turismo (pp. 149-183). Editorial Dykinson. https://dialnet.unirioja.es/servlet/articulo?codigo=7491432

Miquel-Segarra, S., López-Meri, A. y Viounnikoff-Benet, N. (2020). Engagement entre políticos y seguidores en Facebook. El caso de las elecciones generales de 2016 en España. Obra Digital, 19, 61-79. https://doi.org/10.25029/od.2020.251.19

Moreno-Cabanillas, A. y Castillero-Ostio, E. (2023). Political communication and social media: Analysis of the communication on Instagram of the electoral campaign for the regional elections of Castilla y León in 2022. Vivat Academia, 156, 199-221. https://www.vivatacademia.net/index.php/vivat/article/view/1461/2763

Moreno Herrera, L. (2007). Equity, equality, and equivalence - A contribution in search for conceptual definitions and a comparative methodology. Revista Española de Educación Comparada, 13, 319-340. https://revistas.uned.es/index.php/REEC/article/view/7465

Moreno Tostado, R. y Arriaga Ornelas, J. L. (2019). El acotado uso de Facebook por los candidatos presidenciales en México 2018. Question, 1(64), 1-22. https://doi.org/10.24215/16696581e216

Mukherjee, K. (2020). Social media marketing and customers’ passion for brands. Marketing Intelligence & Planning, 38(4), 509-522. https://doi.org/10.1108/MIP-10-2018-0440

Nafría, I. (2008). Web 2.0. El usuario, el nuevo rey de internet (4ª ed.). Gestión2000.

von Nostitz, F. C., Neihouser, M., Sandri, G. y Haute, T. (2024). Patterns and factors of political disconnection on social media: A cross ‐platform comparison. Media and Communication, 12, 1-18. https://doi.org/10.17645/mac.8544

Osorio Andrade, C. F., Arango Espinal, E. y Lyon Benoit, W. (2026). Political communication on social media and its influence on digital user support: An analysis of presidential campaigns in Mexico, Brazil, and Colombia. Communication Studies, 77(1), 147-164. https://doi.org/10.1080/10510974.2025.2574004

Piovani, J. I. y Baranger, D. (2023). Comparability and equivalence in social research. Sociologia e Antropologia, 13(2), 1-27. https://doi.org/10.1590/2238-38752023v1329

Rodríguez Fidalgo, M. I., Ruiz Paz, Y. y Paíno Ambrosio, A. (2019). El uso de Facebook en el contexto político del estado de Colima (México). Comunicació: Revista de Recerca i d’Anàlisi, 36(2), 29-52. https://doi.org/10.2436/20.3008.01.183

Ruiz Del Olmo, F. J. y Bustos Díaz, J. (2020). Images published on twitter as a form of political communication. The case of the general elections in the year 2016 in Spain. Revista Latina de Comunicación Social, 75, 313-326. https://doi.org/10.4185/RLCS-2020-1428

Saeed, R. A. y Ilkhanizadeh, S. (2021). Mental psychology of voters. Social media marketing, corporate social responsibility and political campaigns perspectives. Revista de Psicología Del Deporte, 30(1), 129-143. https://short.do/GyyfR5

Soriano Miras, R. M., Calvo Alba, M. Á., Escobar Mercado, M. y Trinidad Requena, A. (2021). Comparación internacional de la evolución temática de la investigación sociológica en dos revistas indexadas (1995-2018). Revista Española de Investigaciones Sociológicas, 175, 145-160. https://doi.org/10.5477/cis/reis.175.145

Tribunal Supremo de Elecciones. Dirección ejecutiva. Unidad de estadística. (2022). Cómputo de votos y declaratorias de elección 2022. https://www.tse.go.cr/pdf/elecciones/computovotos_febrero_abril_2022.pdf

Unidad de Opinion Pública, Centro de Investigación y Estudios Políticos (CIEP), y Escuela de Ciencias Políticas de la Universidad de Costa Rica. (2021). Informe de resultados de la encuesta CIEP-UCR. https://short.do/LYT2yz

Unidad de Opinion Pública, Centro de Investigación y Estudios Políticos (CIEP), y Escuela de Ciencias Políticas de la Universidad de Costa Rica. (2022). Informe de resultados de la encuesta CIEP-UCR. https://short.do/mmquUX

Wilches, J., Guerrero, H. y Niño, C. (2024). Emociones políticas y narrativas prototípicas: TikTok en las campañas políticas, estudio de caso. Revista Latina de Comunicación Social, 82, 1-28. https://doi.org/10.4185/rlcs-2024-2234

Published

2026-07-21

How to Cite

Martínez-Sala, A.-M., Halabi García, P., Quiles-Soler, C., & Monserrat-Gauchi, J. (2026). The paradox of digital political communication: Thematic alignment, citizen interaction, and voting behavior in Spain and Costa Rica. Revista Latina De Comunicación Social, (84). https://doi.org/10.4185/rlcs-2026-2694

Issue

Section

Miscellaneous