Comunicación interpersonal en la web 2.0. Las relaciones de jóvenes con desconocidos

Mª Dolores  Cáceres Zapatero; Gaspar  Brändle; José A. Ruiz San Román

doi:10.4185/RLCS-2013-984

Authors

Mª Dolores Cáceres Zapatero Complutense University of Madrid https://orcid.org/0000-0002-9703-1756
Gaspar Brändle Murcia University http://orcid.org/0000-0002-7554-3611
José A. Ruiz San Román Complutense University of Madrid https://orcid.org/0000-0003-3161-0330

DOI:

https://doi.org/10.4185/RLCS-2013-984

Keywords:

Interpersonal communication, computer-mediated-communication, communication with strangers, young people, virtual social relations

Abstract

This article presents the results of a research study on the new forms of interpersonal communication that young people establish in the Web 2.0. The general objective is to identify the transformations that have occurred in interpersonal computer-mediated-communication. The particular objectives are: a) to determine whether communication with strangers is a common practice among young people; b) to establish young internet users’ perception of “stranger”; and c) to establish the degree of trust young people place on strangers. Methods: The study (whose reference code is CSO2008-01496) is based on a survey carried out in Spain among 1121 young participants. Results: More than half (53.1%) of young people consider online communication with strangers to be a normal type of social relation; the profile of the internet users who talk to strangers on the internet is different from that of the people who do not talk to strangers online, as this latter group conceives interpersonal communications as more sincere, more controllable and more personal.

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Author Biographies

Mª Dolores Cáceres Zapatero, Complutense University of Madrid

María Dolores Cáceres Zapatero holds a Ph.D. degree from the Universidad Complutense de Madrid (Spain), where she is Full Professor of Communication Theory and Interpersonal Communication. She has been a guest lecturer at the universities of Montreal (Canada) and Puebla (Mexico). She has directed several postgraduate and doctoral research projects.

She has worked on issues of communication theory, interpersonal communication, mass media, particularly television, and new media. She is the former Director of the Communication office of the Sociology Department IV of the Complutense University of Madrid. She is part of the Executive Committee of the Sociology Association of Madrid (AMS) and referee in many scientific journals.

She is part of two research groups of the Complutense University of Madrid: SOCMEDIA (www.gruposocmedia.es) and MDCS (www.ucm.es/info/mdcs), both dedicated to the study of communication and new media. She has participated in over twenty research projects, including four funded projects in the past five years.

She has been very involved in issues of educational innovation and adaptation to the EHEA through her participation in 14 teaching innovation projects (PIE) since 2005 and in teaching innovation networks and groups. She is a member of several communication professionals associations: AE-IC, ECREA and the Sociology Association of Madrid.

She is the author of over one hundred scientific publications in the field of communication, including Introducción a la comunicación Interpersonal (“Introduction to Interpersonal communication”) and La imagen de las personas mayores en los medios de comunicación de masas y la opinión pública (“The image of elderly people in the media and the public opinion”), various book chapters and many articles in scientific journals.

Gaspar Brändle, Murcia University

Gaspar Brändle holds Doctoral and Bachelor’s degrees in Sociology from the Universidad Complutense de Madrid (Spain). He is a Specialist in Applied Social Research and Data Analysis certified by the Centre for Sociological Research. He is currently an Associate Professor at the University of Murcia. He has been a visiting researcher at the University of Maryland (USA) and Universidad del Norte (Colombia).

He has participated in several R&D projects and is part of the Safe Social Media research Project (Programa Daphne - European Union). He has been part of educational innovation groups. He is part of several international scientific committees and is reviewer for several journals.

His areas of research are the social meaning acquired by objects consumed in everyday life, virtual sociability in the context of the Web 2.0 and the unwanted effects of campaigns against violence. His research results have been presented at several national and international congresses and published in specialised journals.

José A. Ruiz San Román, Complutense University of Madrid

Jose A. Ruiz San Román holds a Ph.D. from the Complutense University of Madrid (Spain), where he teaches Sociology and Public Opinion (School of Information Sciences). He has been a visiting professor at the University of Illinois Urbana-Champaign (2010) and Stanford University (1999). He is secretary of the Ibero-American Association of Sociology of Organisations and Communication (AISOC) and the network coordinator of the Society for the Advancement of Socio-Economics (SASE). He is part of two research groups of the Complutense University of Madrid: SOCMEDIA (www.gruposocmedia.es) and Observatorio Villanueva de Comunicación y Sociedad (www.villanueva.edu/observatorio/index.html).

He is the author of An analysis of Online Press Rooms in Leading Companies Around the World, (IBM, 2005); Investigar en comunicación. Guía práctica de métodos y técnicas de investigación social en Comunicación (“Communication Research. Handbook of methods and techniques in social communication research”)(Coordinator in collaboration with Berganza MR) (McGraw-Hill, 2005); Sociología de la Comunicación (“Sociology of Communication”) (with Lucas Marín and Garcia Galera) (Trotta, 1999).

His research interests are childhood and communication; violence prevention and persuasive communication; social participation, communication and public opinion; sociology of communication.

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