The limited effects of green marketing on attitudes towards trademarks

Authors

DOI:

https://doi.org/10.4185/rlcs-2023-2024

Keywords:

green marketing, advertising, environment, greenwashing, statistical modelling, ecology

Abstract

Introduction: Green marketing is an inherent part of many companies, whose main objective is to
make consumers aware of their commitment to the environment and also to improve the image and
attitude towards their brands and products. At the same time, the attitude towards the environment
of these consumers is of great relevance, as the effectiveness of green marketing or, on the contrary,
its perception as greenwashing, will depend on it. Therefore, the aim of this research is to test how
different green marketing strategies influence attitudes towards certain brands/products in terms of
beliefs and attitudes towards ecology and the environment. Methodology: A questionnaire was given
to 342 university students about different brands and with different types of presentations (without
image, with normal or classic advertising, with green advertising), as well as a series of items on
environmental attitudes. Results: green marketing does not influence attitudes in most of the products
presented, and the importance that people attach to ecological and environmental issues does not
affect the relationship between green marketing and attitudes towards the brand/product in most cases.
Discussion: companies should be aware that their green marketing practices may not be effective and
that consumers may detect greenwashing. Conclusions: the statistical model presented here proves to
be effective and can serve as a reference for future similar research that wishes to broaden the object
of study.

Downloads

Download data is not yet available.

Author Biographies

Belinda de Frutos Torres, Universidad de Valladolid

Doctora en Psicología por la Universidad Autónoma de Madrid en el Departamento de Psicología Social y Metodología. Profesora Titular de Universidad en la Universidad de Valladolid, imparte docencia en el grado en Publicidad y Relaciones Públicas, anteriormente trabajó en la Universidad San Pablo CEU y IE University. Especializada en los medios de comunicación de masas y su uso publicitario, su investigación está focalizada en las competencias digitales, medios interactivos: conectividad y redes sociales.

Vasilica-María Margalina, Centro Universitario CESINE

Diplomado en Turismo, Master en Dirección Internacional de Empresas y Doctor en Economía de la Empresa y Finanzas por la Universidad Rey Juan Carlos (España). Actualmente, Docente Investigador de Centro Universitario CESINE de España. Trabajó durante tres años en la Universidad Técnica de Ambato (Ecuador), en las carreras de Contabilidad y Auditoría e Ingeniería Financiera y como coordinador de dos proyectos de investigación en organización de organizaciones empresariales y aplicación de tecnologías digitales en las empresas. Además, impartió clases en masters en el área de comercio electrónico, marketing y estadística. Líneas de investigación: comportamiento organizacional, comercio electrónico, comunicación y nuevas tecnologías y marketing.

References

Aguilar, A. E. (2016). Marketing verde, una oportunidad para el cambio organizacional. Realidad Y Reflexión, 44, 92-106. https://doi.org/10.5377/ryr.v44i0.3567 DOI: https://doi.org/10.5377/ryr.v44i0.3567

Agyabeng-Mensah, Y., Afum, E., & Ahenkorah, E. (2020). Exploring financial performance and green logistics management practices: examining the mediating influences of market, environmental and social performances. Journal of cleaner production, 258, 1-13. https://doi.org/10.1016/j.jclepro.2020.120613 DOI: https://doi.org/10.1016/j.jclepro.2020.120613

Alamsyah, D., Othman, N., & Mohammed, H. (2020). The awareness of environmentally friendly products: The impact of green advertising and green brand image. Management Science Letters, 10(9), 1961-1968. https://doi.org/10.5267/j.msl.2020.2.017 DOI: https://doi.org/10.5267/j.msl.2020.2.017

Al-Ghaswyneh, O. F. M. (2019). Factores que afectan el comportamiento de decisión de los consumidores de comprar productos ecológicos. ESIC Market, 50(2), 419-449. https://doi.org/10.7200/esicm.163.0502.4 DOI: https://doi.org/10.7200/esicm.163.0502.4

Amérigo, M., Aragonés, J. I., de Frutos, B., Sevillano, V., & Cortés, B. (2007). Underlying Dimensions of Ecocentric and Anthropocentric Environmental Beliefs. The Spanish Journal of Psychology, 10(1), 97-103. https://doi.org/10.1017/S1138741600006351 DOI: https://doi.org/10.1017/S1138741600006351

Amoako, G. K., Dzogbenuku, R. K., Doe, J., & Adjaison, G.K. (2022). Green marketing and the SDGs: emerging market perspective. Marketing Intelligence & Planning, 40(3), 310-327. https://doi.org/10.1108/MIP-11-2018-0543 DOI: https://doi.org/10.1108/MIP-11-2018-0543

Chou, S. F., Horng, J. S., Liu, C. H. S., & Lin, J. Y. (2020). Identifying the critical factors of customer behavior: An integration perspective of marketing strategy and components of attitudes. Journal of retailing and consumer services, 55, 1-11. https://doi.org/10.1016/j.jretconser.2020.102113 DOI: https://doi.org/10.1016/j.jretconser.2020.102113

Dangelico, R. M., & Vocalelli, D. (2017). Green Marketing: An analysis of definitions, strategy steps, and tools through a systematic review of the literature. Journal of Cleaner production, 165(1), 1263-1279. https://doi.org/10.1016/j.jclepro.2017.07.184 DOI: https://doi.org/10.1016/j.jclepro.2017.07.184

de-Freitas-Netto, S. V., Falcao-Sobral, M. F. Bezerra-Ribeiro, A. R., & da Luz-Soares, B. R. (2020). Concepts and forms of greenwashing: a systematic review. Environ Sci Eur, 32(19), 1-12. https://doi.org/10.1186/s12302-020-0300-3 DOI: https://doi.org/10.1186/s12302-020-0300-3

de-Jong, M. D., Huluba, G., & Beldad, A.D. (2020). Different shades of greenwashing: Consumers’ reactions to environmental lies, half-lies, and organizations taking credit for following legal obligations. Journal of business and technical communication, 34(1), 38-76. https://doi.org/10.1177/1050651919874105 DOI: https://doi.org/10.1177/1050651919874105

Fernandes, J., Segev, S., & Leopold, J. K. (2020). When consumers learn to spot deception in advertising: testing a literacy intervention to combat greenwashing. International Journal of Advertising, 39(7), 1115-1149. https://doi.org/10.1080/02650487.2020.1765656 DOI: https://doi.org/10.1080/02650487.2020.1765656

Ferrell, O. C., Harrison, D. E., Ferrell, L., & Hair, J. F. (2019). Business ethics, corporate social responsibility, and brand attitudes: An exploratory study. Journal of Business Research, 95, 491-501. https://doi.org/10.1016/j.jbusres.2018.07.039 DOI: https://doi.org/10.1016/j.jbusres.2018.07.039

Festinger, L. (1957). A theory of cognitive dissonance. Stanford University Press. DOI: https://doi.org/10.1515/9781503620766

Fraj-Andrés, E. y Martínez-Salinas, E. (2005). El nivel de conocimiento medioambiental como factor moderador de la relación entre la actitud y el comportamiento ecológico. Investigaciones Europeas de Dirección y Economía de la Empresa, 11(1), 223-243. http://www.redalyc.org/articulo.oa?id=274120423011

Gali, J. M. (2013). Marketing de sostenibilidad. Profit Editorial.

Giraldo-Patiño, C. L., Londoño-Cardozo, J., Micolta-Rivas, D. C. y O’neill-Marmolejo, E. (2021). Marketing sostenible y responsabilidad social organizacional: un camino hacia el desarrollo sostenible. Aibi Revista de investigación, administración e ingeniería, 9(1), 71-81. https://doi.org/10.15649/2346030X.978 DOI: https://doi.org/10.15649/2346030X.978

Grimmer, M., & Woolley, M. (2014). Green marketing messages and consumers' purchase intentions: Promoting personal versus environmental benefits. Journal of Marketing Communications, 20(4), 231-250. https://doi.org/10.1080/13527266.2012.684065 DOI: https://doi.org/10.1080/13527266.2012.684065

Groening, C., Sarkis, J., & Zhu, Q. (2018). Green marketing consumer-level theory review: A compendium of applied theories and further research directions. Journal of cleaner production, 172, 1848-1866. https://doi.org/10.1016/j.jclepro.2017.12.002 DOI: https://doi.org/10.1016/j.jclepro.2017.12.002

Haller, K., Lee, J., & Cheung, J. (2020). Meet the 2020 consumers driving change. IBM. https://www.ibm.com/thought-leadership/institute-business-value/report/consumer-2020#

Haq, G., & Paul, A. (2013). Environmentalism since 1945. Routledge. DOI: https://doi.org/10.4324/9780203803875

Hartmann, P., Apaolaza-Ibáñez, V. y Forcada-Sainz, F.J. (2004). La influencia del posicionamiento verde en la actitud hacia la marca. Universidad de Alicante. http://www.epum2004.ua.es/aceptados/206.pdf

Hayes, A. F. (2013). Introduction to mediation, moderation and conditional process analysis. A regression-based approach. The Guilford Press.

Jog, D. y Singhal, D. (2019). Pseudo green players and their greenwashing practices: a differentiating strategy for real green firms of personal care category. Strategic Direction, 35(12), 4-7. https://doi.org/10.1108/SD-07-2019-0143 DOI: https://doi.org/10.1108/SD-07-2019-0143

Khan, E. A., Royhan, P., Rahman, M. A., Rahman, M. M., & Mostafa, A. (2020). The Impact of Enviropreneurial Orientation on Small Firms’ Business Performance: The Mediation of Green Marketing Mix and Eco-Labeling Strategies. Sustainability, 12(1), 1-13. https://doi.org/10.3390/su12010221 DOI: https://doi.org/10.3390/su12010221

Liao, Y. K., Wu, W. Y., & Pham, T. T. (2020). Examining the Moderating Effects of Green Marketing and Green Psychological Benefits on Customers’ Green Attitude, Value and Purchase Intention. Sustainability, 12(18), 1-19. https://doi.org/10.3390/su12187461 DOI: https://doi.org/10.3390/su12187461

López-Miguens, M. J., Álvarez-González, P., González-Vázquez, E. y García-Rodríguez, M. J., (2015). Medidas del comportamiento ecológico y antecedentes: conceptualización y validación empírica de escalas. Universitas Psychologica, 14(1), 189-204. https://doi.org/10.11144/Javeriana.upsy14-1.mcea DOI: https://doi.org/10.11144/Javeriana.upsy14-1.mcea

Lückemeyer-Gregorio, C. (2021). Direito do consumidor e transparência no marketing verde: A promoção do consumo consciente pelo enfrentamento do greenwashing. Editora Dialética. DOI: https://doi.org/10.48021/978-65-5956-599-3

Mahmoud, T. O. (2018). Impact of green marketing mix on purchase intention. International Journal of Advanced and applied sciences, 5(2), 127-135. https://doi.org/10.21833/ijaas.2018.02.020 DOI: https://doi.org/10.21833/ijaas.2018.02.020

Matas-Terrón, A., Tójar-Hurtado, J. C., Jaime-Martín, J. J., Benítez-Azuaga, M. y Almeda, L. (2004). Diagnóstico de las actitudes hacia el medio ambiente en alumnos de secundaria: una aplicación de la TRI. Revista de Investigación Educativa, 22(1), 233-244. https://revistas.um.es/rie/article/view/98861

Mendivelso-Carrillo, H y Lobos-Robles, F. (2019). La evolución del marketing: una aproximación integral. Revista Chilena de economía y sociedad, 13(1), 58-70. https://bit.ly/3nUNgzs DOI: https://doi.org/10.29166/economia.v70i112.2044

Monteiro, T. A., Giuliani, A. C., Cavazos-Arroyo, J. y Kassouf Pizzinatto, N. (2015). Mezcla del Marketing verde: una perspectiva teórica. Cuadernos del CIMBAGE, 17, 103-126. https://www.redalyc.org/pdf/462/46243484005.pdf

Musitu-Ferrer, D., Callejas-Jerónimo, J. E., Esteban-Ibáñez, M., Amador-Muñoz, L. V. y León-Moreno, C. (2020). Fiabilidad y validez de la escala de actitudes hacia el medio ambiente natural para adolescentes (Aman-a). Revista de Humanidades, 39, 247-270. https://doi.org/10.5944/rdh.39.2020.25471 DOI: https://doi.org/10.5944/rdh.39.2020.25471

Nekmahmud, M., & Fekete-Farkas, M. (2020). Why not green marketing? Determinates of consumers’ intention to green purchase decision in a new developing nation. Sustainability, 12(19), 1-31. https://doi.org/10.3390/su12197880 DOI: https://doi.org/10.3390/su12197880

Panizzut, N., Rafi-ul-Shan, P. M., Amar, H., Sher, F., Mazhar, M. U., & Klemeš, J. J. (2021). Exploring relationship between environmentalism and consumerism in a market economy society: A structured systematic literature review. Cleaner Engineering and Technology, 2, 1-13. https://doi.org/10.1016/j.clet.2021.100047 DOI: https://doi.org/10.1016/j.clet.2021.100047

Papadas, K. K., Avlonitis, G. J., Carrigan, M., & Piha, L. (2019). The interplay of strategic and internal green marketing orientation on competitive advantage. Journal of Business Research, 104, 632-643. https://doi.org/10.1016/j.jbusres.2018.07.009 DOI: https://doi.org/10.1016/j.jbusres.2018.07.009

RAE (Real Academia Española). (s.f.). Ecología. En: Diccionario panhispánico del español jurídico. https://dpej.rae.es/lema/ecolog%C3%ADa

RAE (Real Academia Española). (s.f.). Medioambiente. En: Diccionario panhispánico de dudas. https://www.rae.es/dpd/medioambiente

Ruiz-Blanco, S., Romero, S., & Fernández-Feijoo, B. (2022). Green, blue or black, but washing-What company characteristics determine greenwashing? Environ Dev Sustain, 24, 4024-4045. https://doi.org/10.1007/s10668-021-01602-x DOI: https://doi.org/10.1007/s10668-021-01602-x

Salas-Canales, H. J. (2018). El greenwashing y su repercusión en la ética empresarial. Neumann Business Review, 4(1), 28-43. https://dx.doi.org/10.22451/3006.nbr2018.vol4.1.10018 DOI: https://doi.org/10.22451/3002.nbr2018.vol4.1.10018

Sana, S. S. (2020). Price competition between green and non-green products under corporate social responsible firm. Journal of retailing and consumer services, 55, 102-118. https://doi.org/10.1016/j.jretconser.2020.102118 DOI: https://doi.org/10.1016/j.jretconser.2020.102118

Schiochet, R. O. (2018). A Evolução do Conceito de Marketing “Verde”. Revista Meio Ambiente e Sustentabilidade, 15(7), 21-35. https://www.revistasuninter.com/revistameioambiente/index.php/meioAmbiente/article/view/834 DOI: https://doi.org/10.22292/mas.v15i7.834

Schmuck, D., Matthes, J., & Naderer, B. (2018). Misleading Consumers with Green Advertising? An Affect-Reason-Involvement Account of Greenwashing Effects in Environmental Advertising. Journal of Advertising, 47(2), 127-145. https://doi.org/10.1080/00913367.2018.1452652 DOI: https://doi.org/10.1080/00913367.2018.1452652

Seele, P., & Gatti, L. (2017). Greenwashing revisited: In search of a typology and accusation‐based definition incorporating legitimacy strategies. Business Strategy and the Environment, 26(2), 239-252. https://doi.org/10.1002/bse.1912 DOI: https://doi.org/10.1002/bse.1912

Sharma, N. K., & Kushwaha, G. S. (2019). Eco-labels: A tool for green marketing or just a blind mirror for consumers. Electronic Green Journal, 1(42). https://doi.org/10.5070/G314233710 DOI: https://doi.org/10.5070/G314233710

Szabo, S., & Webster, J. (2021). Perceived Greenwashing: The Effects of Green Marketing on Environmental and Product Perceptions. J Bus Ethics, 171, 719-739. https://doi.org/10.1007/s10551-020-04461-0 DOI: https://doi.org/10.1007/s10551-020-04461-0

Testa, F., Sarti, S., & Frey, M. (2019). Are green consumers really green? Exploring the factors behind the actual consumption of organic food products. Business Strategy and the Environment, 28(2), 327-338. https://doi.org/10.1002/bse.2234 DOI: https://doi.org/10.1002/bse.2234

Vázquez, Á. y Manassero, M.A. (2005). Actitudes de los jóvenes en relación con los desafíos medioambientales. Infancia y Aprendizaje, 28(3), 309-327. https://dx.doi.org/10.1174/0210370054740269 DOI: https://doi.org/10.1174/0210370054740269

Véliz, J. y Carpio, C.R. (2019). El Marketing Verde. Compendium: Cuadernos de Economía y Administración, 6(3), 157-162. http://www.revistas.espol.edu.ec/index.php/compendium/article/view/773 DOI: https://doi.org/10.46677/compendium.v6i3.773

Yang, Z., Nguyen, T. T. H., Nguyen, H. N., Nguyen, T. T. N., y Cao, T. T. (2020). Greenwashing behaviours: Causes, taxonomy and consequences based on a systematic literature review. Journal of Business Economics and Management, 21(5), 1486-1507. https://doi.org/10.3846/jbem.2020.13225 DOI: https://doi.org/10.3846/jbem.2020.13225

Zarantonello, L., & Schmitt, B.H. (2013). The impact of event marketing on brand equity: The mediating roles of brand experience and brand attitude. International journal of advertising, 32(2), 255-280. https://doi.org/10.2501/IJA-32-2-255-280 DOI: https://doi.org/10.2501/IJA-32-2-255-280

Zsóka, Á., Szerényi, Z. M., Széchy, A., & Kocsis, T. (2013). Greening due to environmental education? Environmental knowledge, attitudes, consumer behavior and everyday pro-environmental activities of Hungarian high school and university students. Journal of cleaner production, 48, 126-138. https://doi.org/10.1016/j.jclepro.2012.11.030 DOI: https://doi.org/10.1016/j.jclepro.2012.11.030

Published

2023-05-18

How to Cite

Jiménez Sánchez, Álvaro, Belinda de Frutos Torres, and Vasilica-María Margalina. 2023. “The limited effects of green marketing on attitudes towards trademarks”. Revista Latina de Comunicación Social, no. 81 (May):23-43. https://doi.org/10.4185/rlcs-2023-2024.

Issue

Section

Persuasive communication and social purposes of brands

Most read articles by the same author(s)